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General Terms And Conditions

These Terms and Conditions apply between you, the user of this website (including any subdomains), and Dunes&Trees, the owner and operator of this website. By using this website, you accept and agree to be legally bound by our Terms and Conditions. We may change the Terms and Conditions at any time without notice. Please read these Terms and Conditions carefully as they affect your legal rights. Your agreement to abide by and be bound by these Terms and Conditions is deemed to be entered into upon your first use of the Site. If you do not agree to be bound by these Terms and Conditions, you should immediately discontinue using the Website.

This website is operated by and on behalf of
Büdnerring 32
13409 Berlin

Intellectual property and acceptable use
The content of the pages of this website is for your general information and use only. We reserve the right to make changes.
We may change these terms from time to time. Each time you wish to use our website, please review these terms to ensure that you understand the terms in effect at that time.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly disclaim liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material owned by or licensed to us. This material includes, but is not limited to, design, layout, look, appearance and graphics. Reproduction is prohibited except in accordance with the copyright notice which forms part of these terms and conditions.
All trademarks reproduced on this website that are not owned by or licensed to the operator are acknowledged on the website.
Unauthorized use of this website may give rise to claims for damages and/or be punishable by law.
Your use of this website and any dispute arising out of such use of the website shall be governed by German law.

User Generated Content
This Website may contain information and materials uploaded by other users of the Website, including in blogs, bulletin boards and chat rooms. This information and these materials have not been reviewed or approved by us. The views expressed by other users on our website do not represent our views or values.

Uploading content to our website
Whenever you use any feature that allows you to upload content to our website or to interact with other users of our website, you must comply with the content standards set out in these terms.
You warrant that any such contribution will meet those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means that you are responsible for any loss or damage we suffer as a result of your breach of warranty.
We have the right to remove any contribution made by you to our website if, in our opinion, your contribution does not meet the content standards set out in these terms.
You are solely responsible for securing and safeguarding your content.

Privacy Policy
Information Dunes&Trees collects from its customers is kept strictly confidential. Any information shared with third parties is used solely for the purpose of processing your order. Dunes&Trees does not sell any personal information collected.
Use of the website is also subject to our Privacy Policy.

Copyright notice
This website and its contents, including the website design and graphics, are copyrighted by Dunes&Trees. All rights reserved.
All other trademarks, company names, product names and/or logos appearing on this website are the property of their respective owners. Trademarks, brand names, product names and company names of Dunes&Trees does not claim ownership of any of these trademarks, nor does Dunes&Trees claim to be affiliated with, endorsed by, or otherwise associated or affiliated with any of these companies.
Any redistribution or reproduction of part or all of the content in any form other than the following is prohibited:
You may print or download to a local hard drive excerpts only for your personal and non-commercial use. You may copy the Content to individual third parties for your personal use, but only if you acknowledge the Site as the source of the material.
You may not distribute or commercially exploit the Content without our express written permission. You also may not transmit it or store it on any other website or electronic retrieval system.

The information contained on this website is for general information purposes only. The information is provided by Dunes&Trees and while we endeavor to keep the information up to date and accurate, we make no representations or warranties, express or implied, as to the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore solely at your own risk.
In no event will we be liable for any loss or damage, including but not limited to indirect or consequential loss or damage or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. We do not warrant that our website is secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our website. You should use your own virus protection software.

Through this website you are able to link to other websites which are not under the control of Dunes&Trees . We have no control over the nature, content and availability of those sites. The inclusion of any link does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the site running smoothly. However, Dunes&Trees takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
You are responsible for ensuring that all persons accessing our website through your internet connection are aware of and comply with these Terms of Use and any other applicable terms.

All prices are displayed in EUR and include VAT. Prices are subject to change without notice. All prices are correct at the time of purchase and will be confirmed with an order confirmation email.

Product availability
All orders are subject to product availability. If a product is not available at the time of purchase, you will be notified as soon as possible and offered an alternative product (if available) or a credit or refund.

Terms of Sale
All orders must be paid for prior to shipment. Dunes&Trees accepts limited responsibility for goods damaged during delivery. Terms of sale are detailed in our Terms of Sale.

Return Policy
If for any reason you are not satisfied with your purchase, you may return it within 30 days for an exchange or refund, no questions asked. The returned item must be in its original condition and packaging.
Digital subscription products can be cancelled at any time, after which your access to our product/service will end. Digital subscription products are refundable only within 10 days of the original subscription start date.
Digital products that are downloadable are not eligible for return. If you are unsure if this product is right for you, download our free demo product.

Replacement of defective items
To ensure you are satisfied with your purchase, we thoroughly inspect all items before they are shipped. If you receive a faulty item, please contact Dunes&Trees immediately and we will arrange an alternative product, credit or refund.

Dunes&Trees accepts payment by credit card, including VISA, Mastercard and American Express. Payment must be made at the time of purchase.

Order Acceptance
Dunes&Trees will send email confirmations of your order once it has been placed on our website.

Dunes&Trees reserves the right to refuse delivery to individuals or companies.

Dunes&Trees uses Secure Sockets Layer (SSL) technology to ensure that your information is encrypted and transmitted to us securely, safe from prying eyes or malicious threats. Secure Sockets Layer (SSL) is a protocol used to enable data encryption on the Internet and to help website users confirm website ownership.

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